Refund Policy

We offer a 30-day refund window from the date your order is delivered. To request a refund, contact us at hello@getthefitgrip.com within 30 days of receiving your order.

To start a refund request, email hello@getthefitgrip.com with your order number, the email address used at checkout, and a short note explaining the issue. Our team will reply with the next steps.

Refund requests must be made within 30 days of delivery. We may ask for your order details, photos, or additional information so we can review your request and help resolve the issue.

If your item arrives damaged, faulty, or incorrect, contact us at hello@getthefitgrip.com as soon as possible with your order number and photos of the item and packaging. We will review the issue and help make it right.

Once your refund is approved, it will be processed back to your original payment method. Please allow time for your bank or payment provider to post the refund to your account.

Original shipping costs may not be refundable unless the refund is due to a damaged, faulty, or incorrect item. If a return is required, we will let you know the return instructions during the refund process.

For all refund questions, contact us at hello@getthefitgrip.com.