Privacy Policy

When you visit our website or place an order, we may collect information such as your name, email address, shipping address, billing address, phone number, payment details, order history, and any information you choose to send us through a contact form or email.

We may also collect technical information such as your IP address, browser type, device information, pages viewed, and how you interact with our website.

We use your information to process and deliver orders, provide customer support, respond to questions, improve our website, prevent fraud, send order updates, and communicate with you about TFG when you have opted in to receive marketing messages.

To complete your purchase, your information may be shared with trusted service providers such as Shopify, payment processors, shipping carriers, fulfilment partners, and customer support tools. These providers only receive the information needed to perform their services.

If you sign up for emails or SMS messages, we may send you updates, offers, product information, and helpful content. You can unsubscribe at any time by using the unsubscribe link in our emails or following the instructions in our messages.

Our website may use cookies and similar technologies to help the site work properly, remember preferences, understand website performance, and support advertising or analytics. You can adjust cookie settings through your browser, although some features may not work as expected if cookies are disabled.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no online system is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, restrict, or object to certain uses of your personal information. You may also have the right to withdraw consent for marketing communications.

To make a privacy request, contact us at hello@getthefitgrip.com.

We keep personal information only for as long as needed to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

If you have questions about this Privacy Policy or how your information is handled, contact us at hello@getthefitgrip.com.